OrderPlaced events missing

Incident Report for Rye

Resolved

This incident has been resolved.
Posted Jul 19, 2024 - 19:25 UTC

Update

We are experiencing some webhook events issues at the moment so not all orders have fired events to let you know that orders have been placed. The orders have gone through successfully and you can see this by querying the order directly. We are investigating the root cause for why some of the webhook events are failing to send.
Posted Jul 19, 2024 - 16:12 UTC

Investigating

We are currently investigating this issue.
Posted Jul 19, 2024 - 16:01 UTC
This incident affected: Rye API.