Elevated checkout error rate due to ongoing Shopify incident

Incident Report for Rye

Resolved

This incident has been resolved.
Posted Jul 18, 2025 - 18:46 UTC

Identified

Shopify is currently experiencing an ongoing outage due to the underlying technical issue with Google Cloud. Checkout with Shopify currently experiencing elevated error rates. (Shopify status page https://www.shopifystatus.com/)

We are monitoring the situation and investigating potential ways to mitigate the issue. We will keep you updated.
Posted Jul 18, 2025 - 16:35 UTC

Investigating

We are currently investigating this issue.
Posted Jul 18, 2025 - 16:30 UTC
This incident affected: Rye API.